Terms of Service

Last Updated: 2025

Agreement to Terms

By accessing or using the services of Shopspecial ("we," "our," or "us"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Service Scope

What We Provide

Shopspecial provides event decor design and styling services, including:

• Event decor design and consultation
• Custom photo zone and backdrop styling
• Decorative installations for events
• Design concept development
• Installation and breakdown services

Service Limitations

Our services are limited to decor design and styling. We do not provide:

• Event planning or coordination services
• Catering or food services
• Entertainment or music services
• Venue booking or management
• Photography or videography services

Client Responsibilities

Clients are responsible for:

• Providing accurate event information and requirements
• Obtaining necessary venue permissions and access
• Ensuring venue compliance with installation requirements
• Timely payment as agreed in service contracts
• Communicating any changes or concerns promptly

Pricing and Payment

All pricing is provided through written proposals and contracts. Payment terms will be specified in individual service agreements. We reserve the right to adjust pricing for changes in scope or requirements.

Design and Installation

While we strive to create designs that meet your vision, final results may vary based on:

• Venue constraints and limitations
• Material availability
• Budget considerations
• Timeline requirements

We work collaboratively with clients to achieve the best possible outcome within these constraints.

Intellectual Property

All design concepts, proposals, and creative work remain the intellectual property of Shopspecial unless otherwise agreed in writing. Clients may not reproduce, distribute, or use our designs for purposes other than the agreed event without permission.

Liability Limitations

Our liability is limited to the value of services provided. We are not responsible for:

• Venue-related issues or restrictions
• Weather-related complications for outdoor events
• Third-party vendor delays or issues
• Client-provided materials or equipment
• Indirect or consequential damages

Cancellation and Changes

Cancellation and change policies will be detailed in individual service contracts. Generally:

• Cancellations made with sufficient notice may be subject to partial refunds
• Changes to design or scope may result in adjusted pricing
• Last-minute changes may not be feasible due to material ordering and production timelines

For specific cancellation terms, please refer to our Return Policy.

Force Majeure

We are not liable for delays or failures in performance resulting from circumstances beyond our reasonable control, including natural disasters, pandemics, government actions, or other force majeure events.

Dispute Resolution

Any disputes arising from our services will first be addressed through direct communication. If resolution cannot be reached, disputes will be resolved through mediation or arbitration as specified in individual contracts.

Modifications to Terms

We reserve the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the modified terms.

Contact Information

For questions about these Terms of Service, please contact us:

Email: contact@shopspecial.world
Address: 2140 Colonial Ave, Roanoke, VA 24015, United States
Phone: +15403440961